Hosted PBX - Management Benefits
Management Benefits
Managed Solution- The user can perform moves instantaneously and without support by simply reconnecting the IP phone elsewhere on the LAN, using an interactive voice response unit or the web.
- The enterprise administrator can perform moves, adds or changes using the enterprise administrator’s intuitive web portal.
- The person responsible for making moves/adds/changes need not be an IT professional, nor be technically savvy
- Avoid technicians, scheduling, waiting and service charges
- Single vendor means only one vendor to manage, reducing the complexity of vendor management
- Eliminates the possibility of “finger-pointing” between vendors
- One bill details data and voice costs
- Increases efficiency internally for your payables department
- Consolidates payment across locations which allows easier cost tracking and allocation
- Consolidation of services from multiple vendors to a single vendor improves leverage
- Better and easier billing control
- Interesting Factoid: 10-12% of all telecom charges are in error. 85% of these are in the telecom provider’s favor (Source: Gartner)
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