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Hosted PBX - Management Benefits

Management Benefits

Managed Solution
  • The user can perform moves instantaneously and without support by simply reconnecting the IP phone elsewhere on the LAN, using an interactive voice response unit or the web.
  • The enterprise administrator can perform moves, adds or changes using the enterprise administrator’s intuitive web portal.
  • The person responsible for making moves/adds/changes need not be an IT professional, nor be technically savvy
  • Avoid technicians, scheduling, waiting and service charges
Single Vendor Provides and Manages Data and Telecom
  • Single vendor means only one vendor to manage, reducing the complexity of vendor management
  • Eliminates the possibility of “finger-pointing” between vendors
  • One bill details data and voice costs
    • Increases efficiency internally for your payables department
    • Consolidates payment across locations which allows easier cost tracking and allocation
  • Consolidation of services from multiple vendors to a single vendor improves leverage
  • Better and easier billing control
    • Interesting Factoid: 10-12% of all telecom charges are in error. 85% of these are in the telecom provider’s favor (Source: Gartner)

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